Welcome to Windsor Car Hire Services. These Terms of Service govern your access to our website and vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals in Windsor are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance information, charges, and your obligations associated with the rental. In case of any discrepancies between these Terms and the Rental Agreement, the latter will prevail.
Eligibility Criteria
Renting a Vehicle in Windsor
- To hire a vehicle from Car Hire in Windsor, drivers must be at least 21 years old, though age requirements may vary depending on the vehicle category. A valid, full driving licence appropriate for the selected vehicle is required, along with valid identification and proof of address. Payment information and a security deposit must also be provided. Additional criteria may be stipulated in the Rental Agreement.
Booking and Payment Details
- Reservations can be arranged via our website, by telephone, or directly at our Windsor location. To confirm your booking, a deposit may be necessary. Full payment, along with a security deposit, is generally required upon vehicle pickup. All charges are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is imperative to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be prepared and signed to document the vehicle's state. Upon return, the vehicle should be in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and may incur additional charges. Please return the vehicle with the same fuel level as at collection; if the fuel level is lower, refueling charges will apply. Late returns may result in extra fees, so please contact us promptly if you foresee a delay. You are responsible for any parking tickets, traffic violations, or charges accrued during your rental, in addition to an administrative fee.
Insurance and Liability Information
- All rentals include basic third-party insurance, with comprehensive coverage details outlined in your Rental Agreement. Additional insurance options may be available to lower your financial responsibility. You will be liable for any damage or loss up to the insurance excess unless you opt for added coverage. Damage resulting from negligence or misuse remains your responsibility, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies are dependent on the specific booking type and the notice period provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges, affecting your overall rental experience.
7. Restricted Activities
Prohibited Vehicle Uses
- The vehicle must not be used for illegal activities or purposes outside its intended design. This includes racing, off-roading, or other risky operations. Transporting hazardous materials is prohibited, as is sub-letting or allowing unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden, as is exceeding passenger or weight limits. Additionally, travel outside the agreed geographical boundaries requires prior authorization.
Violation of these terms may lead to rental cancellation and fees.
Limitation of Responsibility
To the fullest extent allowed by English and Welsh law, Car Hire Windsor will not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business related to your use of our services. Our liability for any claims is limited to the amount paid for your rental in the previous 12 months. This limitation does not apply to cases of death or personal injury resulting from negligence or fraud.
9. Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the courts in this region.
10. Terms Updates
We reserve the right to update these Terms at any time. Updates take effect immediately upon being posted on our website. Your ongoing use of our services indicates your agreement to the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us.
Windsor Car Hire Services
Windsor, SL4 1NJ, UK
Contact Number::
441753415031