Windsor Privacy Policy

1. Information Windsor Collects

Windsor gathers and handles several kinds of personal information, including:

2. How Windsor Uses Your Information

Windsor uses your personal information for the following purposes:

• Windsor Service (Contract Execution):
  • Processing and managing Windsor vehicle rental bookings and agreements. Verifying your identity and confirming you meet our rental criteria. Coordinating vehicle collection and return procedures. Processing payments and administering deposits and related charges.
• Windsor Customer Contact (Legitimate Interest/Contract Performance):
  • Sending Windsor booking confirmations, updates, and key rental details. Responding to your questions and managing customer support requests. Notifying you of updates to Windsor services or policy terms.
• Promotional Communications (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Windsor where you have given consent or Windsor has a legitimate interest. You can opt out at any time.
• Windsor Service Quality (Legitimate Interest):
  • Analyzing website traffic to refine Windsor’s user experience and site functionality. Conducting research to inform updates to Windsor’s vehicle fleet and services.
• Regulatory Compliance (Statutory Obligation):
  • Meeting Windsor's legal, regulatory, and tax obligations. Preventing fraud and protecting the security of Windsor services. Resolving disputes and enforcing Windsor's terms and conditions.

3. Information Disclosure

Windsor may share your personal information with:

• Service Vendors: Third-party companies that help Windsor deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Windsor does not sell your personal information to third parties for marketing purposes.

4. Windsor Data Security

Windsor maintains appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Still, no internet transmission or storage can be guaranteed to be completely secure.

5. Windsor Data Retention

Windsor retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the category of information and the context of processing.

6. Windsor Rights

Under UK data protection law, Windsor customers have the following rights:

• Windsor Right of Access: Request a copy of the personal information Windsor holds about you.

To exercise these rights, please contact Windsor using the details below.

7. Cookies and Analytics

Windsor's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Policy Revisions

Windsor may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Windsor

For questions about this Privacy Policy or Windsor's data practices, please contact Windsor: